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Our staff are here to support your learning, whether through academic or study skills, pastoral care, or one-on-one consultations.
Our Academic Support team is here to help with any issues from essay writing and referencing through to study skills and time management.
Topics could include:
Please visit Learning Support Resources on BTI Online for information on referencing, academic writing, study skills and more.
The Cohort Mentor/ Year group coordinator for each year group is responsible for the pastoral care of students.
EARLY CHILDHOOD EDUCATION
PRIMARY TEACHER EDUCATION
SECONDARY TEACHER EDUCATION
SCHOOL OF SOCIAL PRACTICE – Ngā Maunga Āwhina
For all pastoral care matters and guidance about your programme please contact the Student Support team via our emails below and one of the team will respond to you.
NZ CERTIFICATE IN STUDY AND CAREER PREPARATION
POSTGRADUATE PROGRAMMES
If you have a concern or complaint about an individual student/group of students, staff or BTI administration, then you are able to make a formal complaint to the ELT (Executive Leadership Team) if you feel your concern has not been resolved through the usual channels. Please first attempt to resolve at the level your concern has occurred – face to face with the student/student group/ educator, then to your Year Group Coordinator, then to the Head of School, and if that is not resolved satisfactorily, then follow this process.
Please thoroughly read and understand this policy before submitting your concern or complaint.